Astrill believes in being a strict no logs VPN service, however, some data must be kept in order to ensure that all users receive the highest quality service that is consistently functional. We keep some information for temporary periods because:
Some information is necessary for technical functioning of the services.
Some information is solely used to limit the number of devices connecting from single account simultaneously.
Some information is required to plan network expansions such as how much data is being consumed.
Some information is only used by Astrill's customer support to identify potential issues with VPN connection and provide adequate support.
Little amount of meta-data kept by Astrill does not tie to any user. It is strictly anonymous.
Astrill is a no logs VPN that doesn’t maintain any permanent record of users’ data and doesn’t store any information for purposes other than provision of high end VPN service.
Any user can send a request to Astrill Customer Support to delete the information permanently without any delays.
Honestly, I'm a big fan. Works wonders for my family in China and for me back in the states. When one of our subscriptions runs out, it's a payment I'm happy to make. Keep up the good work!
Great product. Very reliable. Easy to use. Couldn't ask for anything else.
Outstanding service, By far the best experience I've ever had.
I Think Astrill is Best of The Best VPN service 10+++++
I am still pretty new to this but have been very happy so far.
This is what I was looking for and it's great in Windows but in Linux it is amazing.