Astrill VPN Review 1
Astrill provides Personal VPN service since 2009. We are constantly working to improve our service and customers' satisfaction is our main goal. These comments are written by genuine Astrill customers after at least 2 weeks of using of our service. You will get your chance to rate us as well if you are a customer longer than 2 weeks.
Posted by: Mehson M.
2015-09-02
United States, Herndon

the person I spoke to when I contacted support was very helpful, but there was a great deal of background noise affecting the conversation which is extremely annoying.
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Beyond The Network America Inc. | OS: Windows 8
Client since: 2015-08-12
Posted by: James B.
2015-09-02
China, Suzhou

I am very happy with the service so far. My only problem was router was sent to wrong address. But easy fix. Thank you for your tech support when I first signed up
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Suzhou Tourist School | OS: Mac OS X
Client since: 2015-08-12
Posted by: Adam N.
2015-09-02
China, Minhang

Your service has been fanastic thus far....it's made my job and life so much better here! :) Thank you!
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Chinanet Shanghai Province Network | OS: Mac OS X
Client since: 2015-08-12
Posted by: Flavio E.
2015-08-30
China, Shanghai

Very reliable. After being miserable with vypr and ExpressVPN, I finally a trustworthy VPN for China. 100% recomended!
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Chinanet Shanghai Province Network | OS: Windows 8
Client since: 2015-08-07
Posted by: Gabriel B.
2015-08-30
China, Beijing

Your customer service was quick to reply and nearly solved all my issues in the way in which I wanted. Being in China it is difficult to state that your software is completely reliable but so far it has been there when I needed it most. The interface is very simple and easy to use. The price could be better for a year's subscription. In fact I would pay handsomely to buy the product permanently but for only 12 months it is twice as expensive as it should be.
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: China Unicom Beijing Province Network | OS: Mac OS X
Client since: 2015-08-08
Posted by: Skyler S.
2015-08-29
China, Shanghai

Astrill has been a smooth ride. It is a great option. Streaming vids, attending online courses, accessing blocked sites are all not a problem for Astrill!
Speed:  
Easy:  
Price:  
Reliability:  
Support:   not rated
ISP: Chinanet Shanghai Province Network | OS: Windows 8
Client since: 2015-07-17
Posted by: stefan p.
2015-08-28
China, Zhenjiang

i live in china .I used it for two years express, I am using this August. you are the best
Speed:  
Easy:  
Price:  
Reliability:  
Support:   not rated
ISP: Zhenjiang Xianghong Netbar | OS: Windows 7 Service Pack 1
Client since: 2015-08-04
Posted by: GENESIS H.
2015-08-28
China, Shijiazhuang

Eva @ support has been very helpful...even navigating through situations where I could not access a gmail or google account. An alternatate access through hotmail was provided for my personal use. Thank you and I will continue to recommend friends to use Astril.com Blessings for improvement!
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: China Unicom Heibei Province Network | OS: Mac OS X
Client since: 2015-03-09
Posted by: Alexander M.
2015-08-15
China, Shanghai

Insightful and helpful support. Fantastic that it works on Linux. Three cheers for fighting censorship!
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Chinanet Shanghai Province Network | OS: Linux Mint 17.1 Rebecca
Client since: 2015-07-24
Posted by: Johan J.
2015-08-13
China, Shanghai

Great VPN service. I used Avalaa before, and this is hands down better. I would pay an even higher price if the speed was better from China.
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Chinanet Shanghai Province Network | OS: Windows 8
Client since: 2015-07-22
Posted by: Zhang Y.
2015-08-12
China, Shanghai

It's a great experience to use Astrill. I enjoy it. Many Thanks!
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: China Unicom Shanghai City Network | OS: Mac OS X
Client since: 2015-07-20
Posted by: Timothy B.
2015-08-06
Australia, Sydney

Was most helpful in getting it going for XP64 even though its and old system. Thanks muchly
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Iinet Limited | OS: Windows Server 2003 Service Pack 2
Client since: 2015-07-11
Posted by: Jason H.
2015-08-04
Australia, Adelaide

Its taken me awhile to get to this but I just wanted to pass on my thank you from down under and say what a blessing to not watch netflix out of australia, utterly boring, thank you to the usa netflix much happeier. Awesome application and my friend said to say thank you for the free one month as I signed up under him, so thank you.
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Iinet Limited | OS: Windows 8
Client since: 2015-04-09
Posted by: Fiona D.
2015-08-01
China, Shanghai

You are amazing!!! Thanks for getting back to me so quickly and being so accomodating with my different e-mails, it's hard when I don't have a VPN to consolidate and exchange communication. Appreciate you being there.
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Beijing Cloudvsp.inc | OS: Mac OS X
Client since: 2015-04-27
Posted by: newmen H.
2015-07-31
China, Shanghai

Always gets me online, easy to use. It Just works. Faster then most of the other VPN services out there. i have tryed some others, and i alwasy come back to astrill. I rated Support 4 starts because sometime the payment options don't lin through to the venders sites all the time. this is not becasue of the staff issue. which are always helpful and fast to get back to an issue you may have.
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Chinanet Shanghai Province Network | OS: Mac OS X
Client since: 2015-07-10
Posted by: Paul R.
2015-07-31
China, Shanghai

The one comment I hear from others is that the speed needs to be quicker. However, comparing you with StrongVPN and ExpressVPN, your software is simple, connects instantly, and no issues for me on any platform! Well done.
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Chinanet Shanghai Province Network | OS: Mac OS X
Client since: 2015-07-09
Posted by: TJ K.
2015-07-31
China, Shanghai

Astril is actually the fifith VPN I have used since moving to China a few years ago. It is easily the most stable and reliable. Not perfect mind you- some days are easier to connect than others, but way better in terms of speed and consistency than the others I have tried.
Speed:  
Easy:  
Price:  
Reliability:  
Support:   not rated
ISP: Chinanet Shanghai Province Network | OS: Mac OS X
Client since: 2015-07-09
Posted by: paige h.
2015-07-30
Canada, Milton

so far very nice. i was very happy with my 7 day trial so i decided to buy it. love the fact there is always someone online to help if the need arrives
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Sympatico Hse | OS: Windows 7 Service Pack 1
Client since: 2015-05-18
Posted by: David L.
2015-07-28
China, Guangzhou

AStrill is honestly the best VPN i've ever used before - you can practically use it anywhere, anytime, just with a click of a button.
Speed:  
Easy:  
Price:  
Reliability:  
Support:   not rated
ISP: Chinanet Guangdong Province Network | OS: Mac OS X
Client since: 2015-07-06
Posted by: mario z.
2015-07-26
China, Shanghai

Dear, I used Astril a couple of years ago and I was very happy of the service provided. I am now back in China, most of my friends are still using Astrill and they confirm that quality of service is still good. Today I subscribed for the 1 year contract and I wish that Astrill will be supporting me as in the past both on my laptop at home and on my mobile, to surf websites outside China but also to speed up the connection. Thanks Best Mario
Speed:  
Easy:  
Price:  
Reliability:  
Support:  
ISP: Chinanet Shanghai Province Network | OS: Mac OS X
Client since: 2015-06-30



We are off-line! leave us a message