Can’t Stream Netflix: How to Fix the Netflix Proxy Error?

Updated on January 29, 2024
Can’t Stream Netflix: How to Fix the Netflix Proxy Error?

If you’re just trying to chill and watch the latest episodes of your favorite Netflix shows, but no matter what you try, you keep getting that annoying proxy error. It’s frustrating to experience it.  But don’t flip the coffee table in rage just yet. With a few simple tweaks, you can get past that error and get back to binging your shows in no time. This handy guide will walk you through some quick fixes to get your streaming up and running again. That proxy error doesn’t stand a chance against these tips and tricks. Let’s get this figured out so you can finish that show!

What Does the Netflix Proxy Error Mean?

What Does the Netflix Proxy Error Mean

The dreaded Netflix proxy error means Netflix has detected you’re using a proxy server to access their content. Netflix actively blocks most proxy servers to enforce licensing deals in different regions.

When you try to access Netflix through a proxy, you’ll get an error message saying something like “You seem to be using an unblocker or proxy. Please turn off any of these services and try again.”

What Causes the Netflix Proxy Error?

What Causes the Netflix Proxy Error

Usually, this happens for one of two reasons:

this happens for one of two reasons
  1. You’re using a VPN or proxy service. Netflix actively blocks many VPNs and proxies to prevent people from accessing content available only in other countries. If you have a VPN turned on, try disabling it and connecting directly to access Netflix.
using a VPN or proxy service
  1. Your network settings need adjustment. Sometimes routers or other network equipment get misconfigured in a way that makes it appear you’re using a proxy when you’re not. You may need to contact your internet service provider for help troubleshooting your network.

In most cases, adjusting your network settings or disabling any VPNs you have enabled will fix the proxy error and get you back to binge-watching.

How Netflix detects that user is using a VPN?

Netflix has various methods to detect if a user is trying to access its service through a VPN. Here are some of the techniques it employs: 

IP address monitoring: Netflix maintains a database of known VPN IP addresses and ranges. When a user connects, Netflix checks the incoming IP address against this database. If there is a match, Netflix knows the user is likely using a VPN.

Geolocation tracking: Netflix tracks the physical location of an IP address. When an IP address connects from a location different than the account’s registered country, Netflix suspects VPN use.

DNS leaks: Some VPNs do not fully mask a user’s real IP address, leaving parts of it exposed. Netflix can detect these “DNS leaks” and flag the account as using a VPN.

Traffic analysis:  Netflix analyzes the traffic patterns of known VPNs and looks for these patterns in users’ connections. Things like bandwidth bursts, packet sizes, and timing can reveal a VPN is in use.

Speed tests: Netflix may run speed tests on a user’s connection. Since VPNs add latency to a connection, significant latency differences can indicate a VPN is masking the true IP address.

When Netflix detects VPN use, it will typically show an error message to the user stating the content they are trying to access is not available in their country. In some cases, Netflix may temporarily or permanently suspend accounts of users who persist in trying to access content through a VPN.

How does the Netflix proxy error work? 

When Netflix detects that you’re using a proxy or VPN to access their content, they’ll block you from streaming and display the “You seem to be using an unblocker or proxy. Please turn it off and try again” error message. Netflix actively works to detect and block proxies and VPNs due to content licensing restrictions.

Content owners only license certain shows and movies to be available in specific countries and regions. By blocking proxies, Netflix ensures their content is only accessed in approved locations. They use techniques like analyzing your IP address, Wi-Fi network info, and browsing data to determine if you’re using a proxy service to mask your true location.

How to bypass Geographic Restrictions to Stream Netflix Securely?

To get around Netflix’s pesky proxy error and access content regardless of your location, you’ll need to use a virtual private network or VPN. A VPN masks your real IP address and tricks Netflix into thinking you’re accessing it from somewhere else.

AstrillVPN offers dedicated “Netflix VPN” servers optimized for streaming Netflix. Connect to one of these servers in the country where the content you want to watch is available. For example, connect to a UK server to watch Doctor Who or a Japanese server to watch anime.

Once connected, clear your browser’s cache and cookies and then launch Netflix. The streaming service should now display content as if you were located in that country. Keep in mind that Netflix frequently updates their technology to detect and block many VPNs, so the one you choose needs to actively work to circumvent these blocks to ensure reliable access.

If you continue to get the proxy error with your VPN, try connecting to a different server location or contacting your VPN’s customer support for help troubleshooting and getting their service working with Netflix again. With the right VPN, you’ll be binge-watching your favorite shows in no time regardless of borders or buffers.

Why Netflix bans VPNs?

Netflix actively works to prevent people from accessing their service through VPNs and proxy services. There are a few reasons for this:

  • Netflix buys the rights to stream content on a per-country basis. Their content library varies based on your location. Bypassing these location restrictions violates their content licensing agreements.
  • Netflix also collects viewing data to better personalize content for each region and make recommendations. VPN use disrupts their data and algorithms.
  • Some people use VPNs to access Netflix libraries from other countries, which the company sees as a violation of their terms of service. They want subscribers to only access the content library for their registered and billing country.
  • Netflix is just trying to comply with content licensing deals and provide the best experience for subscribers in each region. Unfortunately, VPN bans are an inevitable result of these business practices.

Why Using a Proxy for Netflix Is a Bad Idea?

While using a proxy server to access Netflix from other regions may seem like an easy workaround, it’s not recommended. Proxy services are against Netflix’s terms of service and using one could get your account banned. More importantly, proxies often don’t actually work to bypass Netflix’s geo-blocking. Netflix frequently updates its system to detect and block proxy IP addresses. Even if you find a proxy that works initially, it will likely be blocked soon after. Rather than constantly searching for new proxies, it’s better to avoid them altogether.

The bottom line is that using a proxy for Netflix is risky and unreliable. There are better ways to access content from other regions that don’t put your account in jeopardy. If certain shows or movies aren’t available in your country, consider alternative legal options like using a VPN or waiting until the content is released internationally.

How do VPNs work with Netflix?

Many people use virtual private networks (VPNs) to access Netflix in other countries or bypass restrictions. However, Netflix actively works to block many VPNs. Why? Netflix has licensing agreements to stream certain shows and movies only in specific regions. When you use a VPN to access content from another country, you’re violating those agreements.

To get around this, some VPN services frequently change their IP addresses or use dedicated IP addresses that haven’t yet been blocked by Netflix. Others offer dedicated “Netflix VPN” servers optimized for accessing the streaming service. A few tips for using a VPN with Netflix:

  • Choose a reputable VPN that specifically advertises its ability to unblock Netflix.
  • Look for a VPN with a large number of IP addresses and servers, which makes them harder to block.
  • Be prepared for the VPN to stop working with Netflix at any time, as they are constantly battling to stay ahead of Netflix’s blocking measures. When that happens, you may need to switch to a different VPN or server location.
  • Consider using a VPN just for Netflix and turning it off when streaming to avoid any slowdown in your internet speed.

With some trial and error, you can find a VPN service that reliably unblocks Netflix and opens up a whole new world of streaming content.

How to fix the Netflix proxy error?

If you’re getting the dreaded Netflix proxy error message, don’t worry—there are a few things you can try to get around it and start streaming again.

  • Double check that you’re not using a VPN or proxy service to access Netflix: Netflix actively blocks most VPNs and proxies to enforce geographic restrictions. Turn off any VPN software you have running and try loading Netflix again.
  • Clear your browser’s cache and cookies: These stored bits of data can sometimes interfere with Netflix. In your browser settings, find the option to “clear browsing data” or “delete cookies and other site data”. Delete anything older than the last hour and try Netflix again.
  • Reset your network hardware: Unplug your wireless router and modem for a full 5 minutes before plugging them back in. This resets their internal software and often fixes minor glitches that can cause streaming errors. Once everything is back up and running, open Netflix on your device again.

Fixing the Netflix Proxy Error on Different Devices

If you’re getting the dreaded Netflix proxy error message on your phone, tablet, smart TV or streaming media device, there are a few things you can try to resolve the issue.

1. Install latest version of Netflix app

On mobile devices like iPhones or Android phones, first make sure you have the latest version of the Netflix app installed. Outdated app versions can sometimes trigger proxy errors.

2. Check your phone network and Wi-Fi settings

You should also check your phone’s network connections and Wi-Fi settings. Switching from cellular data to Wi-Fi or vice versa may do the trick.

3. Reinstalling the Netflix app

Uninstalling and reinstalling the Netflix app can help refresh your login info and fix any software glitches.

4. Check for available updates

For streaming media devices and smart TVs, check for any available software or firmware updates. Older software versions may have compatibility issues with Netflix that updates can resolve.

5. Power cycle your device

You may also need to power cycle your device by unplugging it for a few minutes. When plugged back in, your device will reboot with a fresh connection to Netflix.

6. Contact customer support of your network provider

If problems persist on any device, it may indicate an issue with your network or internet provider. Contact your internet provider’s customer support to check service status and troubleshoot connections. They can also verify that your network allows access to Netflix, as some providers do block streaming services.

Why AstrillVPN is the Best VPN to fix the Netflix Proxy Error?

AstrillVPN is one of the best VPN services to bypass the Netflix proxy error. Here are a few reasons why:

  • AstrillVPN offers dedicated IP addresses and stealth protocol designed specifically to unblock Netflix. These specialized servers are optimized for streaming and provide a seamless viewing experience.
  • AstrillVPN has worldwide servers in over 57 countries, giving you plenty of options to spoof your location and access Netflix libraries from around the world.
  • AstrillVPN offers 24/7 live chat support to help troubleshoot any issues accessing Netflix. Their customer service reps are knowledgeable and can recommend the best servers and settings to fix the proxy error.
  • AstrillVPN has custom apps for Windows, Mac, iOS, and Android so that you can watch Netflix on all your devices. They also have browser extensions for Chrome and Firefox.

In short, with dedicated streaming servers, global server locations, 24/7 support, and apps for all platforms, AstrillVPN is the ideal VPN to resolve Netflix proxy errors and unlock Netflix from anywhere.

Why does Netflix ban VPNs and proxies?

Netflix actively blocks VPNs, proxies and other tools that hide your location. They do this because of licensing restrictions in the content they provide. Netflix has to obtain rights to stream shows and movies to specific regions.

If Netflix allowed people to access content from anywhere, it could violate their content licenses and distribution rights. Netflix isn’t trying to upset their customers, they have to follow the rules set by the companies that provide their media.

FAQs

Have some questions about why you’re seeing the Netflix proxy error message? Here are some common troubleshooting ones:

Are you using a VPN or proxy service to access Netflix?

Netflix actively blocks many VPNs and proxies to enforce content licensing restrictions. Try disabling your VPN or proxy to access Netflix.

Have you changed your IP address recently?

If your IP address changes, Netflix may temporarily block access until it can verify your new IP address. Contact your Internet service provider to see if they’ve assigned you a new IP address.

Is your device’s time set correctly?

If your device’s time is incorrect, it can sometimes trigger the Netflix proxy error. Make sure your device’s date, time and time zone are set properly.

If you’ve tried the steps above and are still seeing the proxy error, contact Netflix support for additional help. They may need to manually verify and reactivate your account which can typically be resolved within 24 hours.

Conclusion

These are few simple steps to get past that pesky Netflix proxy error and get back to binge-watching your favorite shows. The most important thing is not to panic. Just take a deep breath, double check your internet connection, and try restarting your devices. If that doesn’t do the trick, clear your cookies and browsing history or try using a VPN. And if all else fails, contact Netflix customer support. They’re usually pretty helpful at walking you through any other troubleshooting steps. So grab some snacks, put on your comfiest PJs, and let the binge-watching commence!

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About The Author

Bisma Farrukh

Bisma is a seasoned writer passionate about topics like cybersecurity, privacy and data breach issues. She has been working in VPN industry for more than 5 years now and loves to talk about security issues. She loves to explore the books and travel guides in her leisure time.

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